FAQs


First steps

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What are the first steps as an event organiser when commissioning the Conference Services?

Employment contracts

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How can I employ students for an event?

Internal order number and read-only access (project account)

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When do I need a DP (customer) internal order number?
How can I create a DP (customer) internal order?
I have already created an DP (customer) internal order. Do I need a read-only access?

Grants and scholarships

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How can I disburse grants/scholarships?

Internal activity allocation – participation fees

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How can I settle participation fees via internal activity allocation?

Sustainable events

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How can I certify my event as green meeting/green event according to the Austrian Ecolabel?
At which venues can I hold a Green Meeting?
How can I implement events in a sustainable way without a Green Meeting certification?

Online / hybrid events

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Does the Conference Services team also offer services for online-only events or hybrid events?

(Cancellation) insurance

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How can attendees insure their participation fees?
How can I safeguard the budget of my event against insecurities due to COVID-19?

Website and service e-mail address

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How can I request a service e-mail address (univie)?
How can I request a univie.ac.at website?